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Industries We Serve

FMCG Market Research

Research built for India's fastest-moving, most fragmented consumer category.

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FMCG market research is the study of consumer purchase behaviour, brand preference and retail performance for fast-moving consumer goods products bought frequently and at low cost, such as food, beverages, personal care and home care items. Because purchase decisions happen quickly and often at the shelf, FMCG research relies heavily on retail audits, pack and concept testing, and large-scale consumer tracking across both urban and rural markets. FieldNet Global has delivered FMCG research across India and 50+ countries since 2004.

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Interviews Conducted

50+

Countries Covered

150+

Years Collective Team Experience

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Certified Process

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TRUSTED BY LEADING CLIENTS

Helping industries make better decisions through our FMCG expertise.

Why FMCG Research Is Different From Other Industries

FMCG is unlike almost any other category researchers work in. Decisions are fast, low-involvement and made at the shelf, but the competitive set is enormous and a one-rupee price difference or a missing SKU at a single store can move market share. That combination creates a specific set of research challenges:

  • High purchase frequency means small shifts in behaviour matter, and need to be tracked continuously, not once a year
  • A massive rural-urban consumption gap, where preferences, price sensitivity and even language differ sharply by geography
  • Channel complexity general trade, modern trade, quick commerce and e-commerce all behave differently and need separate measurement
  • Short innovation cycles, with new launches and reformulations constantly needing concept and pack validation
  • Intense price sensitivity across income segments, where small changes affect purchase intent significantly
  • Distribution and shelf presence directly affecting sales, in a way that's invisible from a desk

A generic research approach misses most of this. FMCG research needs to combine consumer-level insight with what's actually happening on the shelf.

Research Solutions for FMCG Brands

01
Step 01

Consumer Behaviour & Usage and Attitude Research

Understand what drives purchase, repeat-purchase and brand switching at the category level.

02
Step 02

Product and Concept Testing

Validate new launches, reformulations and pack designs through CLTs and in-home testing before they hit shelves.

03
Step 03

Brand Health Tracking

Track awareness, consideration and preference wave over wave, benchmarked against named competitors.

04
Step 04

Retail Audits and Shop Census

Map shelf share, merchandising and distribution on the ground, store by store.

05
Step 05

Mystery Shopping

Evaluate the in-store and trade experience your brand actually delivers, versus what's planned.

06
Step 06

Competitor Intelligence

Track competitor pricing, promotions and retail presence directly from the field.

07
Step 07

Customer Segmentation

Build segments based on real consumption behaviour, not just demographics.

08
Step 08

B2B Channel and Distributor Research

Understand how your distributors and retail partners actually experience working with you.

What Makes Our FMCG Research Different

FMCG research lives or dies on reach and field execution. This is where most of it actually happens:

  • Multilingual fieldwork across major Indian regional languages, essential for genuine rural and semi-urban reach
  • Sample coverage extending well beyond metro cities into Tier 2, Tier 3 and rural markets
  • Measurement across general trade, modern trade and quick commerce as distinct channels, not a single blended number
  • Large-scale CATI, mobile survey and CAPI infrastructure built for high-volume consumer tracking
  • On-ground retail audit teams covering shelf share, pricing and merchandising compliance
  • ISO-certified quality control across every wave and every market

FMCG Categories We Work In

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  • Packaged Foods and Snacks
  • Beverages Alcoholic and Non-Alcoholic
  • Personal Care and Beauty
  • Home Care and Cleaning Products
  • Dairy and Fresh Produce
  • Paints and Home Improvement Products

Why FMCG Brands Choose FieldNet Global

Our team has worked with some of the most recognised names in FMCG and consumer goods, including Hindustan Unilever, Procter & Gamble, Coca-Cola, Godrej, ITC and McDonald's across categories where shelf-level execution and consumer nuance both matter.

  • Established in 2004, with leadership experience from AC Nielsen, IMRB and Ipsos
  • Strong field depth across India's urban, semi-urban and rural markets
  • ISO-certified research process, built for category leaders who need defensible data
  • One team covering consumer research, retail audits and competitor intelligence — instead of stitching together multiple vendors

Ready To Collaborate?

Ready to Understand Your FMCG Market in Full?

Whether it's a new product launch, a brand health check, or understanding what's happening at the shelf, let's design an FMCG research program around what you actually need to decide.

Frequently Asked Questions

Find answers to the most common questions about FMCG.

What is FMCG market research?
FMCG market research is the study of consumer behaviour, brand preference and retail performance for fast-moving consumer goods everyday products like food, beverages, personal care and home care items that are purchased frequently and at relatively low cost.
How is FMCG research different from research in other industries?
FMCG research has to account for high-frequency, low-involvement purchase decisions made largely at the shelf, combined with complex distribution across general trade, modern trade and quick commerce making field-level retail data as important as consumer surveys.
Why is rural research important for FMCG brands in India?
Rural and semi-urban markets make up a significant share of FMCG consumption in India, with distinct price sensitivity, language and channel preferences compared to urban consumers, so research limited to metro cities misses a large part of the market.
What research methods work best for FMCG product launches?
Concept testing through Central Location Tests (CLTs) and in-home testing is typically used before launch, followed by post-launch tracking through brand health and usage and attitude studies to measure real-world performance.
Which retail channels need to be covered in FMCG research?
General trade, modern trade, and increasingly quick commerce and e-commerce, since consumer behaviour and competitive dynamics differ meaningfully across each channel.
Does FieldNet Global conduct FMCG research outside India?
Yes. FieldNet Global runs FMCG research across 50+ countries through its global